Sonido provides outsourced telemarketing services, helping companies acquire new customers, develop existing relationships, and increase sales performance. We work with clearly defined goals, a structured approach, and measurable results.
We organize and structure your customer database, identify qualified leads, and pass warm leads to your sales team.
We manage the initial communication with potential customers, identify interest, and agree on the right next step — a meeting or a conversation with your team.
We conduct surveys and gather data in more than 22 languages, providing insights into customer needs, customer experience, and market trends.
We help maintain regular and high-quality communication with customers, strengthening trust and long-term loyalty.
There is no need to build your own team and infrastructure. Reduce costs and focus on business growth while we take care of telemarketing, outbound calling services, and sales support.
Sonido is a social enterprise whose mission is to create employment opportunities for people from groups at risk of social exclusion and to promote an inclusive working environment. Part of the company’s profit is directed to the social initiative “Parunāsim?”, which provides emotional support to people who feel lonely. By choosing Sonido, companies gain a professional telemarketing and call center partner while also supporting socially responsible business.
with conversation quality. Clients value human and empathetic customer service
Customer communication in multiple languages
Inbound calls, outbound calls, email, and chat
Experience in socially responsible customer service
Fast adaptation in critical situations
SIA “Mobilly” provides its customers with 24/7 customer support, which outside Mobilly’s working hours is ensured by our long-term cooperation partner, SIA “Sonido”...
“Sonido is a company that truly cares about its clients, and they are also flexible in non-standard situations. They are ready to help find solutions and adapt to different specific client requirements.”
We have been working with Sonido as our partner for 24/7 customer support in Estonian, Latvian, and Lithuanian, and our experience has been highly positive...
“We have been working with Sonido since 2017, and this long-term partnership is a testament to our confidence in their professional work...”
We have been working with Sonido for almost five years, and during this time the company has proven itself to be a reliable and competent partner. The team is always available, and communication is efficient and precise.
Infomedia has been working with Sonido on foreign language projects, and we are very pleased with the cooperation and the professional way they manage each project...
We are happy and grateful to have been cooperating with Sonido for more than 3 years. On a daily basis, Sonido maintains diverse, kind, and human communication with our donors...
We've had the pleasure of working with Sonido as our customer support partner for nearly 10 years...
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BOOK A MEETINGWe will reply by email within two business days. You can also contact us by phone at +371 22123355
