Sonido is a professional outsourced call center that provides companies with full-cycle customer support services, maintaining high-quality customer communication by phone, email, and chat. Our operators are professionally trained to quickly navigate information systems and provide customers with accurate information.
Contact usYour customers expect answers at any time of day, including outside business hours. We provide continuous customer support 24/7 so your company is always reachable.
A communication format tailored to your customers’ preferences. We also handle chats, emails, and other customer inquiries, ensuring consistent and professional communication across all channels.
We provide multilingual call center support in more than 22 languages, helping your business grow in international markets.
There is no need to build your own team and infrastructure. Reduce costs and focus on business development while our remote call center team takes care of customer communication.
with conversation quality. Clients value human and empathetic customer service.
Service level agreement compliance in line with customer service procedures.
Inbound calls, outbound calls, email, chat.
Experience in socially responsible customer service.
Fast adaptation in critical situations.
SIA “Mobilly” provides its customers with 24/7 customer support, which outside Mobilly’s working hours is ensured by our long-term cooperation partner, SIA “Sonido”...
“Sonido is a company that truly cares about its clients, and they are also flexible in non-standard situations. They are ready to help find solutions and adapt to different specific client requirements.”
We have been working with Sonido as our partner for 24/7 customer support in Estonian, Latvian, and Lithuanian, and our experience has been highly positive...
“We have been working with Sonido since 2017, and this long-term partnership is a testament to our confidence in their professional work...”
We have been working with Sonido for almost five years, and during this time the company has proven itself to be a reliable and competent partner. The team is always available, and communication is efficient and precise.
Infomedia has been working with Sonido on foreign language projects, and we are very pleased with the cooperation and the professional way they manage each project...
We are happy and grateful to have been cooperating with Sonido for more than 3 years. On a daily basis, Sonido maintains diverse, kind, and human communication with our donors...
We've had the pleasure of working with Sonido as our customer support partner for nearly 10 years...
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BOOK A MEETINGWe will reply by email within two business days. You can also contact us by phone at +371 22123355
